This page explains how to request the deletion of your account and your data in the Signos de Ifá app (Android and iOS), developed by Signos Ifá.
How to request the deletion of your account
Email us at hola@signosifa.com with the subject “Delete my account”, stating the email address you registered with in the app.
To protect your account, the request must be sent from that same email address. If that is not possible, we will ask for some additional verification before proceeding.
We will acknowledge receipt within a maximum of 7 days and complete the deletion within a maximum of 30 days from the request.
What data is deleted
When you delete your account, the following are permanently erased:
- Your user account and your email address.
- The sign-in and identification data associated with the account, including Google or Apple sign-in data if you used it.
- Your preferences and any personal content saved in the app.
What data is kept and why
If you have made a purchase, the law requires us to keep the billing records for the legal period applicable under tax and accounting rules. Those records are not used to identify you within the app or for commercial purposes.
Please note that subscriptions and purchases are managed through Google Play and the App Store. Deleting your account does not cancel an active subscription: you must cancel it from your Google Play or Apple account settings.
The app content remains available
The 256 signs of Ifá can be consulted without an account. After deleting it you can keep using the app as usual.